Ce que disent les familles
16:21 24 Nov 22
One of the hardest things in life is to lose a loved one and then having to arrange a funeral can be very overwhelming. During such a difficult time, my Uncle and I would like to thank Kane and Fetterly, especially Mary, who we can't thank enough for her guidance, compassion and professionalism. Between phone calls and emails, Mary always went above and beyond, making sure we were comfortable with every detail. The day of the funeral, Christian handled everything with such professionalism and kindness. He made sure everything went smoothly and we are forever grateful for everything!
15:49 14 Nov 22
We used the services of Kane and Fetterly funeral home after our mother died. Everyone was so kind, gentle, and caring during a very sad time in our lives. They truly listened to the little details we wanted to help express our love to our mum. We had the pleasure of working with Marie-Claude Mongrain, and she guided us in every step - never rushing us, even though there were time constraints. She treated us with compassion and understanding, while treating our mother with respect and dignity.
18:31 12 Nov 22
After having confirmed by email my family's request for my grandmother's ashes to be placed in a urn, they sent her ashes in a cardboard box and a PLASTIC BAG with a TWIST TIE to the cemetery. The cemetery, not Kane and Fetterly, advised us that there was no urn. K&F advised my family that it was not part of the contract. Maybe they should have bothered reading the emails, or at least validating with the customer before sending a PLASTIC BAG WITH A TWIST TIE to a cemetery. We had to scramble the day before the funeral to find an urn, while K&F wiped their hands of any responsibility for their inability to read an email and understand a customer's very clear request for an urn.
09:59 05 Nov 22
We contacted Kane Fetterly on short notice - but are there long notices when a family member unexpectedly dies? Our wishes were met in a timely, professional and kind way. In a sad time of loss and sorrow we are grateful to the team led by Brian O'Connell and highly recommend Kane Fetterly
15:38 20 Oct 22
M. Christian Haentzler a été d’une précieuse aide tout au long du processus. Depuis le premier appel téléphonique pour informations générales, suivi d’un courriel contenant différentes soumissions, puis durant l’appel en panique quelques moments suivant le décès, jusqu’à quelques mois plus tard pour le suivi des documents, Christian a été présent et d’une grande disponibilité avec un retour d’appel rapide. Le départ de notre chère aimée a été relativement subite et nous n’avions aucune expérience ni connaissance du processus funéraire. Christian a rendu la démarche plus douce et il, ainsi que tout personnel de Kane & Fetterly avec qui nous avons été en contact, a été courtois, attentioné et patient. Nous ne souhaitons pas avoir à revivre un deuil de sitôt mais nous n’hésiterons pas à faire appel aux services de la maison funéraire Kane & Fetterly.
15:28 13 Oct 22
They’re very kind people, but the service wasn’t good at all. The embaument wasn’t done properly and the lady that does the aftercare was too nonchalant and acted like we’re friends instead of doing the actual work and asking the proper questions in order to complete the work. I ended up applying and being approved for benefits that she said I would not receive.
18:41 11 Oct 22
I was so impressed by the services of Kane and Fetterly when I was planning for my aunt's funeral and burial. The staff was so professional and yet also very caring and compassionate, and they attended to every need and request for information in a timely fashion. I felt very blessed.
23:46 10 Oct 22
We were very pleased with the service we received from Kane & Fetterly. Christian, Jane and all the staff we were dealing with werevery compassionate, helpful and knowledgeable in all the care as well as after care.The facilities creating a calm and quiet environment.On behalf of our family I would like to extend our thanks toChris and all the staff at Kane & Fetterly for all their help.
22:24 10 Oct 22
Un merci bien mérité à M. Christian pour l’accueil, l’ouverture et le respect lors de notre rendez-vous chez Kane Fetterly.
18:17 08 Oct 22
Les gens de Kane Fetterly (et Monsieur Christian Haentzler tout particulièrement) ont été remarquablement professionnels, très courtois, accueillants et d'un grand soutien suite au décès de ma mère survenu le 30 juin 2022.J'inviterai toutes les personnes qui doivent composer avec les évènements qu'implique le décès d'un proche à contacter les professionnels de Kane Fetterly qui seront d'un grand soutien.Sylvain ProvostMontréal QC
13:43 07 Oct 22
Thank-you to all the staff at Kane & Fetterly who guided us expertly through a difficult time. You were always very attentive and quick to respond even when we weren’t sure what we wanted or needed.
11:04 07 Oct 22
Very helpful, friendly and professional.Christian work with us , helped us with everything we need or questioned and made this time of sorrow go smooth. Highly recommend.
13:15 04 Aug 22
Il est difficile d'exprimer à sa juste valeur le service exceptionel que m'a rendu Christian Haentzler de Kane Fetterly lors du décès soudain de mon mari. Il a été plus qu'un conseiller. Étant d'une autre province, la situation était encore plus difficile. Il m'a accompagné, dépanné, soutenu tout au long de mon parcours. Il a été patient, dévoué et je lui serai reconnaissante éternellement.Merci Christian
17:20 30 Jul 22
Absolument cinq étoiles pour tout!
11:59 13 Jul 22
When I lost my brother a month ago and had nowhere to turn, I was fortunate that someone recommended Kane Fetterly.The entire team at Kane Fetterly are incredible in their capacity to provide the care, support and personalized attention during a time of deep sorrow. The level of compassion, professionalism and attention to detail provided by Christian, the director assigned to our family, was beyond expectations. He truly went above and beyond to ensure that the service ran smoothly and anticipated all our needs. His attention to details and the support he provided were exceptional.My family and I are most grateful to Christian and the entire team at Kane Fetterly. I highly recommend their services.
20:12 10 Jul 22
We heard about Kane Fetterly from a friend and from the time we contacted their office we felt that we were being treated as family. Christian Haentzler and the staff were warm and personal. Chris's many acts of personal kindness helped during a difficult time and saw us through the funeral and the burial of our loved one.Later, Jane's help, especially her attention to small details, was much appreciated.Chris and staff, we will always remember you, with deep gratitude.Thank you for everything,The Rajiva family
19:02 06 Jul 22
We cannot thank our counsellor, Mary, enough for all of the support, guidance, compassion and timeliness of service she provided during a very difficult time. Kane & Fetterly has managed the funeral arrangements for both my parents and I highly recommend them.
02:31 03 Jul 22
Toute suite en rentrant, nous nous sommes sentis soutenus dans cette période difficile et surtout écoutés dans nos demandes mon père et moi. Un immense merci. Merci pour tout. Nous allons vous recommander sans hésiter.
03:53 23 Jun 22
With the recent passing of my mom, the Kennedy and Spencer family are really thankful for a process not only made easy but very accommodating. Special thanks to Mary who took us step by step in a timely manner to make sure our needs were met. From paper work to flower arrangements Mary never missed a beat. Also to Chris, such a nice guy. Very helpful and to the end.Kane & Fetterly is such a place where all your accommodating needs are met without shedding another tear. If we were able to give more than a 5 star service we would. Thanks again to such a wonderful team!
13:48 30 May 22
J'ai beaucoup aimé l'approche de ce salon funéraire, centrée sur les besoins exprimés.La famille s'est sentie écoutée et respectée dans ses désirs. Le personnel a fait preuve de sensibilité, de compassion et de souplesse pour répondre à nos demandes.Merci encore!
12:58 18 May 22
The caring professionalism shown by Christian H and the aftercare attention given by Jane were much appreciated by myself and auntat this difficult time. Thank you
12:06 16 May 22
Je remercie infiniment le personnel de Kane Fetterly, notamment Christian Haentzler pour son attention et sa sollicitude envers notre famille lors des funérailles de mon mari Robert
Elizabeth Masse Kierans
14:03 15 May 22
Our family has used Kane and Fetterly several times over the years and we have found them to be warm, caring and professional. They are attentive to every detail and their after funeral care is invaluable. Christian and Jane were extremely helpful assisting me with all the required paperwork. A wonderfully supportive team.
13:13 15 May 22
I want to extend my heartfelt thanks to Christian Haentzler, who was kind, compassionate, and extremely competent in helping us after my father's passing. The whole team did an excellent job, and it was a comfort to see my Dad laid to rest, looking so peaceful. My family has always turned to Kane Fetterly in their time of mourning, and we will certainly continue to do so. Highly recommended.
13:01 15 May 22
Kane Fetterly was a perfect companion in helping me arrange my grandfather' funeral. Everything was done according to my wishes , with dignity, respect and empathy, pretty much the things that one would be looking for in such difficult times. Mary was wonderful during the initial pre-arrangement stages and then Christian made the experience smooth for the family once the inevitable happened. A sincere thank you Ken Fetterly !
22:53 14 May 22
This was the 2nd time that our family used the services of Kane and Fetterly. The 1st time was when our brother passed away in 2017 and the service was excellent. When our father passed away our mother requested we use Kane and Fetterly again and the results were the same. They think of everything and take care of all your needs. I can highly recommend Kane and Fetterly.
21:32 14 May 22
Amazing service from all staffs!
20:21 14 May 22
Second time I've used Kane Fetterly's services for family.Compassionate service, with expertise in dealing with last-minute hiccups with ease and grace.Still an independent Funeral Home, which means they try harder.Kudos to the whole staff, with special mention of Chris, Martin and Joelle.
Maxime Bertrand Gilbert
00:50 26 Mar 22
Ma famille et moi avons été excessivement biens servis par Kane Fetterly. Un personnel excessivement professionnel et courtois.
17:51 16 Mar 22
I would like to thank Kane Fetterly for their amazing service. Everyone there were so compassionate, patient and understanding during a very difficult time for our family. Christian was so very amazing, he was so accommodating, kind, thoughtful and understanding. I thank them all so very much for making a very difficult time so much easier.
18:19 08 Mar 22
Thank you for all of the support during the difficult times.
02:53 06 Mar 22
We want to thank the staff of Kane and Fetterly for everything they did during the passing of our father. The counselor Christian Haentzler’s patience and kindness were very comforting, and he never made us feel rushed. The funeral service and burial were handled in a dignified and beautiful manner. The aftercare counselor, Jane Blancard was very helpful and detail-oriented. Everything went smoothly and took a lot of stress off of our family during such a difficult time. On behalf of the Amandoron family, we can’t thank the staff enough, and we highly recommend Kane and Fetterly to others.
15:55 04 Mar 22
The service was very amazing all around 😊😊😊 very satisfied customer
12:20 04 Mar 22
Je recommande le Salon funéraire Kane Fetterly. Grâce à Mary Pallett, on a pu faire tous les pré-arrangements rapidement en présentielle, par téléphone et courriel durant la pandémie.
00:37 04 Mar 22
J’ai contacté la maison Kane Fetterly suite au décès du mari de ma mère.J’ai été accueillie par Christian qui m’a accompagnée avec calme, compassion et professionnalisme dans ce processus difficile.Lui et son équipe ont été dispnibles par la suite pour répondre aux questions qui surviennent immanquablement au fil du temps.Un grand merci!
00:31 04 Mar 22
My grandmother recently passed and didn't know what was the procedure to take, seeing that she passed suddenly. However, Christian, one of the representative was so understanding and sympathetic with our family, never could of imagine it could be so simple and stress free. Thank you as well to Jane. Kane & Fetterly, thank you for peace of mind!
00:09 04 Mar 22
My late husband has dealt with Kane & Fetterly 27 years ago when his first wife passed and was very pleased with their service already then. Needless to say that, when he was diagnosed with terminal cancer a year ago, we contacted Kane & Fetterly right away to make prearrangements.Their service is still as outstanding. Mary, Christian and Jane bent over backwards to make me feel at ease as they were taking care of all the funeral arrangements and dealt with the Governments and other institutions to obtain all the necessary papers.Thank you again for your kind, compassionate professionalism.
21:45 03 Mar 22
Excellent and professional services, done with sensitivity and compassion. I highly recommend their services.
20:52 28 Feb 22
This is tough to write because so much of it reminds of my loss....but I simply had to write a review. I loss my mom a month ago and am still trying to cope.I just wanted to say Kane Fetterly has provided an amazing service. The director that took care of every was Andree Corbeil, and she was simply the best; she was warm, kind, and thoughtful. Everything went smoothly, they were efficient, always on time and was present every step of the way. A death is not something anyone wants to deal with and it can feel overwhelming but unfortunately it's something we will have to eventually go through. And I am glad that I found this place.I'd like to thank them for making all the arrangements, for thinking for me when I could not think for myself; for making it seem effortless and most of all for taking care of my mom.
14:48 01 Feb 22
Je recommande fortement le salon Funéraire Kane Fetterly, car se sont des personnes extrêmement dévouées, chaleureuses et surtout très professionnelles. C'est une épreuve très pénible que de perdre un être cher, mais grâce à Mary, Andrée, Christian ainsi qu'à toute l'équipe nous sommes très reconnaissants pour leur leur accompagnement emprunt de dignité, de respect et de compassion. Je tiens à les remercier sincèrement pour leur excellent travail.
21:56 20 Jan 22
Special thanks to Kane & Fetterly for the great service you have always been offering our families at Bethlehem Healing Fountain ChurchIt has been Marvellous. The staff has been so great especially Mary Pallett and Christian. Mary has such warmth and caring heart towards us, she made you feel someone have your back. She is very informative and supportive. Christian , he puts his whole heart into what he does. Great workers and great service . Thanks again.Continue the great service.
22:00 28 Dec 21
Kane Fetterly are incredible in their capacity to provide the care, support and personalized attention during a time of deep sorrow. Always available and experts in handling all the required government documents and in my case even dealing with a foreign consulate to obtain permission and a seal to transport ashes. Thank you so much Chris and Jane.
23:13 21 Dec 21
Very professional service.Especially Christian is there to help and guideyou planning everything in a right way. He dose more than just doing his job right, he acts like a family member.Thanks you for everything
14:04 21 Dec 21
Un grand merci à toute l’équipe du salon Kane Fetterly! Un merci spécial à M. Christian Haentzler qui nous a accompagné tout au long du processus. Une équipe gentille, attentive et surtout une approche humaine . Je réfèrerais cette entreprise sans hésitation.
04:11 19 Dec 21
J’ai visité au total 4 maisons funéraires lorsque ma maman est décédée de la covid cette année, la seule place qui m’a fait sentir à l’écoute et qui tenait vraiment à répondre à mes attentes avec un bon prix, c’était celle-ci. L’équipe de Kane Fetterly est chaleureuse et prête à repondre aux attentes de tout le monde, dans mon cas ma mère était très religieuse et je voulais lui donner des funérailles tout à son honneur à la maniére orthodoxe grecque. C’est même l’équipe qui me proposait des idées typiquement de cette coutume, car on en oublie beaucoup lorsqu’on vit un tel malheur.Tout les invités m’ont félicité d’avoir fait une si belle cérémonie et d’avoir choisis une telle maison funéraire, tout cela grâce a l’équipe de Kane Fetterly. Ils ont une belle très belle petite chapelle.Ils m’ont même trouvé un très bon deal avec le cimetière notre-dame-des-neiges, avec emplacement, pierre tombale inclue. Le jour de l’enterrement, l’équipe est restée avec nous jusqu’à la fin. Je voudrais remercier tout le monde de leur travail efficace en si peu detemps et de leur gentillesse. Un merci Special à Christian pour avoir pris en charge le tout :) !
23:02 17 Dec 21
The recent loss of my mother lead me to Kane & Fetterly whose services I must commend. They walked me through the process of prearrangement with complete clarity and calm as well as empathy. During this difficult time it was most reassuring. My mother passed in early December and all legal forms were completed just over a week, an impressive feat during these uncertain pandemic times.Their services were impeccable and I would recommend Kane & Fetterly to anyone who may require their services.Thank-you Joelle & Mary! Your professionalism and trustworthiness were most appreciated.
22:25 10 Dec 21
Felt very well taken care of at a difficult time. Staff are patient and compassionate and very available to answer questions and provide support.
21:06 10 Dec 21
I am very satisfied with the services I received from Christian and his team at Kane Fetterly. All my interactions with them from beginning to end were exceptional. I highly recommend dealing with Kane Fetterly.
Fallon the default
23:18 09 Dec 21
The staff at Kane Fetterly are the best. They helped us through a very diificult time. Mary is very professional, informative, compassionate. Thank you all for taking care of us!
Suk Bong Cho
21:57 09 Dec 21
The professionals at Kane Fetterly are dedicated, kind, patient and understanding of the family's needs at a time of loss. Christian is willing to help in any way possible to help you feel secure and well cared for at a very difficult time during funeral preparations. The staff always keeps in touch and pays attention to details. They are welcoming and soothing. They follow through with everything they promise. I highly recommend this funeral home for all your needs. They are very respectful of the cultural needs and requests of the family.
Nerissa Gore (SoulSearcher)
12:14 13 Sep 21
Very quick and reliable. Above all they are considerate and empathic towards each & every situation. They work with you to ensure a comforting experience. Thank you Chris for making this transition an easy one.
23:02 24 Aug 21
Good afternoon Jane, Mary and Christian at Kane and Fetterly.Firstly, on behalf of the Oman family, thank you for the professional, courteous and heartfelt services that were provided by you and the Kane and Fetterly team in the planning and delivery of my mother’s funeral services. Each of us over the last two weeks was able to grieve and at the same time celebrate her life in a compassionate and exquisite way, thanks in great part to the environment provided by each of you.
21:23 13 Aug 21
Kane & Fetterly provided outstanding service in helping to plan and prepare for my father's funeral. Christian in particular was very professional, organized, and compassionate. He truly went above and beyond to ensure that the service ran smoothly. His attention to detail and thoughtfulness did not go unnoticed. My family is very grateful to Christian and the entire team at Kane and Fetterly. I highly recommend their services.
16:18 24 Jul 21
Having to deal with someone passing is never an easy thing, yet alone setting everything up afterwards. There is so much to do and feeling lost is the process is normal, at least in my case... I really appreciate Christian and Jane's help. They were totally understanding and very patient with me. Thanks again!
16:15 17 Jul 21
A comforting experience. When you lose a loved one, it’s hard to think clearly. They made this process so easy. Thank you.
17:23 24 Jun 21
Caring and attentive staff, efficient with attention to details, welcoming and warm funeral home. Thank you.
02:36 09 Jun 21
I am truly thankful for the generous service which was shown to my family after my brother died. Christian was very patient with all my questions, although I am still waiting to go to Montreal, Jane keeps in contact with me with all my next step. I thank God for being introduced to Kane Fetterly, a support in time of need. Thank you so much Christian and Jane.Lenore Williams
Marie Franc Bertrand
13:49 14 May 21
Salon chaleureux et intime. Un merci spécial à Nicole Barcelos et Sophie Bourassa pour avoir répondu à nos attentes et nos demandes avec patience, chaleur et bienveillance. Communication facile et réponse rapide. Nous sommes, mes enfants et moi, grandement satisfait du déroulement de la journée des funérailles. Merci de nous avoir accompagnés dans ce passage. Un merci aussi au Monsieur, dont je n'ai pas le nom, qui nous a accompagnés au cimetière pour l'inhumation. Monsieur votre présence de coeur nous a touchés, nous étions entre bonne mains!
Stacey Tee Elle
03:36 13 May 21
At a time of loss, one can become easily overwhelmed. The loss of a loved one is terrible and sad and preparing their send off can be unnerving. However, from the moment I called Kane and Fetterly the morning of my father's passing and spoke to Christian Haentzler (Chris) a cloud of worry was lifted and I felt heard and taken care of. The entire journey with the team was one of calm and peace as they assessed, counselled and answered every query we had. The restorative care M. Gamache's team took of my father was nothing short of amazing and seeing him so well put together and peaceful made me very proud and happy that my father instructed me to contact you. Jane Blanchard has been my angel with all the aftercare knowledge that is so desperately needed - the funeral aftercare service is the best decision ever made - Jane's vast knowledge and ease of navigation through the regulatory maze is a Godsend.Ever the professional but equally the compassionate and comforting being, there aren't enough hours in a day for Chris it seems! I have stood in amazement at the bend over backwards tasks he completes, all the while making time - everytime - whenever I needed him.the day of my father's send off I had the pleasure of being assisted by Joelle an ever consumate professional, her kindness and compassion made a hard day so much easier.I will never be able to thank the team enough for the assistance, comfort and care extended to my family and I.I have and will continue to recommend the team at Kane and Fetterly
16:06 12 May 21
Been wait three days for a call back. Told someone on the phone that I'm shopping around for a prearranged funeral. Don't tell any funeral home you're shopping around .. a good tip.
23:12 26 Apr 21
Kane Fetterly made it possible for us to honour our beloved mother’s wishes for a service despite Covid. Leading up to the service, Mary, Eloise, Jane, and Chris were incredibly professional and compassionate. They helped us learn and guided us through the different decisions, forms and choices that needed to be made prior to the service. While Reverend Arlen Bonnar officiated over the service for those few of us who attended in person, Kane Fetterly dealt with the logistics of the live streaming for most of our family and friends who could not attend in person. Our family highly recommends Kane Fetterly.
Elizabeth Sofia Wladimroff
12:06 26 Apr 21
My mom's passing was imminent but still sudden in my heart. Sophie and the staff at Kane Fetterly were a god send to me and my family. Bring the only child and executor of my mom's affairs seemed a little overwhelming at first but Sophie walked me through the whole process and went beyond what I thought she should or could for me. She was always available for any questions and compassionate to my sadness.I thank God for her professionalism and kindness and attentiveness. I highly recommend Kane Fetterly.
19:02 28 Mar 21
Knowledgeable, professional experienced staff, who went beyond my expectations by offering my father a funeral he deserved and that was memorable in every way for our family. Mary, thank you for your kindness and sincerity. Christian, you are by far, appreciated for your presence during the entire funeral, making every step of the way with elegance and profesionalism. You have went out of your way to offer a service personalized to our needs and expectations. I recommend Kane fetterley funeral home for their 5 star service!
16:56 27 Mar 21
Impeccable service and attention to detail during a very difficult time. They coordinated the repatriation back to the Caribbean and ensured we were well informed throughout the process.
01:03 23 Mar 21
I would like to thank Kane Fetterly for providing the greatest compassion and care for the passing of my father. Special thanks to Christian Haentzler for his sensitivity, attention to detail, kindness and very well-mannered.I highly recommend Kane Fetterly Funeral Home that helped me during a very difficult time.Sincerely,Cezar Catalin Mihai
17:21 20 Mar 21
Very helpful, well organized and have a nice funeral home. Will help with the planning, and after the funeral will help with the search of documents for a fee. I have dealt with them 3 times and have never been disappointed.
23:28 11 Mar 21
Remerciements à Mme Nicole Barcelos pour son accueil courtois, sa compréhension, son tact et son efficacité remarquables.
Krave With Me
08:16 08 Mar 21
Look no further, Best funeral home in Montreal!!My grandmother had passed a few weeks ago, and the coordinator Mary has been AMAZING. She's so compassionate and understanding. Communication which is so important for me, 10/10! . My family and I are so pleased we decided to use their services. Lastly, the embalmer did a FANTASTIC job with my Grandmother. She looked SO beautiful and so young lol. Thank you to everyone!
00:58 22 Feb 21
I would like to thank Kane Fetterly, especially Joelle, for the outstanding help in organising my aunts funeral in Montreal, right in the middle of the Covid lockdown. The task was especially complicated as I was trying to make all the arrangements from Australia. K&F made everything very simple and clear and the whole process and funeral service was wonderfully organised. I would highly recommend them to anyone requiring caring and effecient assistance.
00:29 22 Feb 21
Kane Fetterly is the finest funeral home in the greater Montreal area. They provided the greatest of care and compassion for the passing of my parents. Their family approach is rare in today's society. I thank their entire staff for the professional and human care they provided to my family in our time of grief. A special thanks to Christian Haentzler.Best regards,Patrick Guenole
04:17 19 Feb 21
The funeral services at Kane and Fetterly was supportive and reassuring during our difficult times. I unfortunately had to arrange two services two weeks apart and I appreciated the utmost care and professionalism they provided. Mary Pallett was very compassionate and I felt at ease to express my needs and they did their best to accommodate my requests. I thank you sincerely and God bless you all.
00:12 18 Feb 21
I wanted to make sure my family would not have to deal with funeral arrangements at my death so I decided to purchase a service package that met my needs. Nicole B., the councillor who took care of my request could not have been nicer or more professional. The whole process thanks to Nicole was so simple and easy to do. I was able to get exactly what I wanted without leaving my home.
16:41 17 Feb 21
I’ve had to burry not one but 3 very good friends all from the same family. My best friend at only 55 Andrew 16 years ago, then his 94 yr. Old Mother some 9/10 years later and just recently Jan. 18th. 2021 Andrews older brother Peter 79I’m extremely happy with everything that Kane Fetterly has helped me to go through this tough time. They were very honest, not pushy, compassionate and always available through the entire experience. They made it very easy especially with the Service and berrying of all 3 friends.Bob Malo
15:24 17 Feb 21
Lors du décès de ma cousine, Monsieur Christian Haentzler ( de la maison Kane Fetterly, services funéraires) ainsi que toute son équipe et collègues (Jane Blanchard, Éloïse Collard, Nicole Barcelof, Mary Pallett,…) ont pris en charge tout ce qui entourait mon deuil : Transfert de la défunte du lieu de décès au salon, consultations, service de soutien après les funérailles pour l'acte de décès et recherche testamentaire, livraison et obtention des documents, soins sanitaires, enregistrement du décès et formalités de base, contenant de crémation, cercueil, arrangement de l’enterrement … etc...).Ils ont, tous, été très réconfortants et compatissants à mon égard pendant cette période triste et difficile.Je tiens à remercier toute l'équipe des services funéraires « Kane Fetterly» de leur soutien moral ainsi que de leur très grand professionnalisme. Je suis vraiment très reconnaissant de leur gentillesse.Votre attention et votre esprit d'équipe sont grandement appréciés et ne seront jamais oubliés!Merci de tout cœur.Famille Sofia
20:15 15 Feb 21
Kane Fetterly Funeral home put my mind at ease within the the first 15 minutes . All the things I thought I had to worry about were taken care of by them. They are extremely professional, caring and compassionate. My uncle's viewing was very nice , and he truly looked peaceful. Thank you Mary for everything you have done, I am truly grateful, you made this difficult time a little easier .
20:53 13 Feb 21
Je n'ai que des éloges à exprimer à l'égard des services rendus par l'équipe de Kane Fetterly. Beaucoup de tact, un accompagnement sans faille, très attentionné. Une étape difficile à traverser transformée en expérience apaisante grâce à l'approche humanisante des membres de cette maison tout en restant efficace. Hautement recommandée. MERCI du fond du coeur pour tout! Vous êtes hors pair!
13:27 13 Feb 21
Such an efficient, warm, welcoming, clear, precise and understanding response with singularly and simply, one personable human, not numerous names and agents, one agent, Nicole, who followed through, who supported /made /organized all cremation /funeral arrangements for this raw touching sensitive pertinent essential human passage. Thank you thank you thank you.
16:15 10 Feb 21
For quite a few years now my family and friends have been using the services of Kane Fetterly and we are yet to have a complaint about their services. We find it to be one of compassion, professionalism and deep concern to make sure that their clients are very satisfied. They go beyond the call of duty to make sure that our loved ones are handled with dignity. This is the service we got from Mary Pallet. Her caring nature and special professionalism makes one feel as if she is part of your family. Another person, is Jane Bouchard.The way she takes care of our Aftercare service is with kindness and professional.I strongly recommend if you want your loved ones to be treated in the way you would do it yourself, go to Kane Fetterly. Its as if they read your mind and know exactly what you would want. Thanks for your advice especially for a person who have to finalize arrangements for your loved ones the first time.
12:23 30 Dec 20
When my beloved mother passed away, I was lost and in so much pain. The moment I walked into Kane & Fetterly, I was so welcomed. They were truly genuine. You felt that my wishes for my mother were important and were to be honoured. I completely understand why they have been in business all this time. Always someone available for you, the location is so intimate and beautiful. I know my mother would be happy with regards to how I was treated throughout and how lovely the premises was prepared that day. From flowers, punctuality, church services, memorial cards and administrative services- all were dealt with so much care. Bridget, her husband and whole team are so respectful and wonderful at what they do. The level of perfection, professionalism and attention to detail was beyond expectations. I cannot imagine why someone would go elsewhere. It was the most difficult time in my life and you helped me so much. Thank you to all with all my heart. Mary...
13:19 16 Sep 20
Difficulté a trouver un stationnement et la porte d'entrée mais acceuil chaleureux et profesionnel . Tres satisfait du service .
19:21 17 Jul 20
Merci de nous avoir reçu. Quel beau salon que celui-ci. Nous n'hésiterons pas à vous référer.
16:01 02 Apr 20
J'ai trouvé cette maison, que je ne connaissais pas, par hasard, sur internet et j'ai été entièrement satisfaite de leur service irréprochable. Je la recommande chaudement.
19:08 01 Feb 20
You have done a very beautiful job on Fleurettee Osborne's Funeral video, January 15, 2020. All scratchy sounds were removed, voices came out well.There was no comparison to cell phone recording. Great job, thank you.
14:50 10 Jan 20
Célébration très personnalisée, très chaleureuse.
20:05 03 Jan 20
We attended a funeral in December. It was a lovely celebration of life. The reception room was welcoming and warm and the personnel was extremely helpful. Highly recommend Kane Fetterly Funeral Home.
02:10 06 Nov 19
most helpful when life is turned upside down. I can't thank them enough for listening to me and helping anyway they could
14:44 22 Aug 19
Des gens humains, qui sont là pour les proches des défunts et non pas pour l'argent que cela pourrait leur apporter.
Anne von Finckenstein
15:16 20 Feb 19
Bridget, Christian and the entire team at Kane and Fetterly handled my father-in-law’s funeral arrangements with discretion, sensitivity, attention to detail and kindness. We could not have asked for a better partner in this most sorrowful of journeys. Heartfelt thanks from the Haber family.
20:59 03 Dec 18
Just a heads up. Make sure you do a sound test if you are using recorded music for a funeral here. My friend requested three passages from Verdi's Requiem for her funeral. When they were played, they were inaudible. Instead we had three periods of near silence. I don't know what kind of technical problem occurred, but we were told that their laptop was playing at maximum volume and that there was nothing they could do. Two other selections, one from Leonard Cohen and It's time to Say Goodbye played normally. I have been to funerals here that went well, and the reception and catering for ours were done to perfection. Reverend Bonnar gave a wonderful service. We would have given this home five stars if not for this. Just make sure that you insist on being present for a sound test of all of the music with enough lead time to find solutions. It never occurred to me that an experienced funeral home could encounter this kind of a problem.
15:20 22 Nov 18
I appreciate all the help from your professional and courteous staff that helped us at every step of the way. I highly recommend Kane Fetterly.
19:57 06 Nov 18
Dear Ms. Fetterly,I felt compelled to write this note to let you know how very pleased my family and I were with the professional service provided by Kane Fetterly as we dealt with the sudden loss of my beloved aunt.My aunts and I met with Mary Pallett to make the arrangements. Mary was the epitome of professionalism, knowledge, patience and kindness. She patiently listened to us and answered all our questions and made us feel at ease and less overwhelmed. She never pressured us or rushed through the process, and she explained everything that needed to be done. She even took us to meet with staff at the cemetery to handle the arrangements there. She responded to my questions by emails and phone call messages in a timely manner and made valuable suggestions about things we didn't even think about. I especially thank her for allowing me and my cousin to use her laptop to write the funeral program and eulogy. We sincerely thank Mary ever so much for making this very difficult process less stressful. What a treasure she is!We also thank your intern, Eloise, who assisted with the scanning numerous photos and uploading them. She has a quiet and gentle nature and fits in well with your team. I wish her much success in her career.We thank Martin Gamache for the phenomenal reconstruction job he did on presenting my aunt for viewing. He and his team did an amazing job with her hair and makeup and we were so happy to see how peaceful she looked. We very grateful for that.And we thank Chris for effectively directing the funeral and keeping things on track, and always in a pleasant manner. He made sure the funeral and transport from the church to the cemetery went smoothly.Ms. Fetterly, you have terrific people on your team and they should be commended for the great work they do during a time that is most difficult for families. Arranging a funeral is a daunting task, but it was made easier by your staff. They treated us with the utmost respect and understanding. Your facilities are well kept and had all the amenities we needed for the family viewing.This is the second time I've dealt with Kane Fetterly (previously for my father in April 2008) and I know many relatives and friends who have entrusted their loved ones to Kane Fetterly. I will highly recommend your establishment to all of my other relatives and friends in Montreal.L. CookMaryland, USA
00:11 31 Oct 18
yes I do ,they are very caring funeral home.my family found caring staff when my father pass away .thank you all very much.🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹.