Ce que disent les familles
04:22 24 Jul 19
Anne von Finckenstein
15:16 20 Feb 19
Bridget, Christian and the entire team at Kane and Fetterly handled my father-in-law’s funeral arrangements with discretion, sensitivity, attention to detail and kindness. We could not have asked for a better partner in this most sorrowful of journeys. Heartfelt thanks from the Haber family.
20:59 03 Dec 18
Just a heads up. Make sure you do a sound test if you are using recorded music for a funeral here. My friend requested three passages from Verdi's Requiem for her funeral. When they were played, they were inaudible. Instead we had three periods of near silence. I don't know what kind of technical problem occurred, but we were told that their laptop was playing at maximum volume and that there was nothing they could do. Two other selections, one from Leonard Cohen and It's time to Say Goodbye played normally. I have been to funerals here that went well, and the reception and catering for ours were done to perfection. Reverend Bonnar gave a wonderful service. We would have given this home five stars if not for this. Just make sure that you insist on being present for a sound test of all of the music with enough lead time to find solutions. It never occurred to me that an experienced funeral home could encounter this kind of a problem.
15:20 22 Nov 18
I appreciate all the help from your professional and courteous staff that helped us at every step of the way. I highly recommend Kane Fetterly.
19:57 06 Nov 18
Dear Ms. Fetterly,I felt compelled to write this note to let you know how very pleased my family and I were with the professional service provided by Kane Fetterly as we dealt with the sudden loss of my beloved aunt. My aunts and I met with Mary Pallett to make the arrangements. Mary was the epitome of professionalism, knowledge, patience and kindness. She patiently listened to us and answered all our questions and made us feel at ease and less overwhelmed. She never pressured us or rushed through the process, and she explained everything that needed to be done. She even took us to meet with staff at the cemetery to handle the arrangements there. She responded to my questions by emails and phone call messages in a timely manner and made valuable suggestions about things we didn't even think about. I especially thank her for allowing me and my cousin to use her laptop to write the funeral program and eulogy. We sincerely thank Mary ever so much for making this very difficult process less stressful. What a treasure she is!We also thank your intern, Eloise, who assisted with the scanning numerous photos and uploading them. She has a quiet and gentle nature and fits in well with your team. I wish her much success in her career.We thank Martin Gamache for the phenomenal reconstruction job he did on presenting my aunt for viewing. He and his team did an amazing job with her hair and makeup and we were so happy to see how peaceful she looked. We very grateful for that. And we thank Chris for effectively directing the funeral and keeping things on track, and always in a pleasant manner. He made sure the funeral and transport from the church to the cemetery went smoothly.Ms. Fetterly, you have terrific people on your team and they should be commended for the great work they do during a time that is most difficult for families. Arranging a funeral is a daunting task, but it was made easier by your staff. They treated us with the utmost respect and understanding. Your facilities are well kept and had all the amenities we needed for the family viewing.This is the second time I've dealt with Kane Fetterly (previously for my father in April 2008) and I know many relatives and friends who have entrusted their loved ones to Kane Fetterly. I will highly recommend your establishment to all of my other relatives and friends in Montreal.L. CookMaryland, USA
00:11 31 Oct 18
yes I do ,they are very caring funeral home.my family found caring staff when my father pass away .thank you all very much.🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹.thank you.Lewis family
19:29 26 Oct 18
17:13 15 Aug 18
I had a great experience dealing with Kane Fetterly and Mary who helped me was amazing in explaining everything to me very clearly and a super nice person. I found Kane Fetterly to be the most fair, reasonable and caring funeral home out of my experience. Thank you for your kind help! Clara :)
19:02 02 Apr 18
20:36 30 Mar 18
I had the resent relief during my grief to have Kane & Fetterly namely Chris,Jane and one of the Fetterly members to make my journey less pressured and trouble free. They till today assist and my mom was buried On March 17,2018 and my dad in 1992.So God Bless those who are angels we seldom see or recognize! OK
13:56 12 Mar 18
merci pour l'efficacité et le bon service Personnel professionnel aux téléphone commander urne par internet et parler avec personnel jeudi et recu ce matin lundi merci(Translated by Google)thank you for the efficiency and good service Professional staff on the phone order urn by internet and talk with staff Thursday and received this morning Monday thank you
17:47 06 Mar 18
Le personnel est professionnel, courtois et efficace. Le support et les informations fournis sont des plus judicieux. Nous avons été entièrement satisfaits. Merci.(Translated by Google)The staff is professional, courteous and efficient. The support and the information provided are most judicious. We were completely satisfied. Thank you.
13:58 27 Jul 17
Facilitated my mom's funeral arrangements so that it made this bewildering experience feel natural, easy and effortless. Really appreciated the support and the respectful treatment by the funeral director and all the staff. Received lots of positive feedback from friends & family about the venue as well, which was immaculate. The kitchen was well-equipped and perfect for our needs. They exceeded my expectations and I would not hesitate to recommend their services.
14:10 09 Nov 16
I highly recommend Kane Fetterly Funeral Home, as a professional, comforting, courteous, family business offering help in all ways possible during a difficult time. They are competitively priced, yet offer a higher tier of service than most places around Montreal. Mourning is a very difficult time and they help a family get through this as best they can and they think of everything. A huge thank you from my family for our recent service and past service we have had at your caring establishment.
00:56 16 Oct 16
I would like to thank Martin for his professionalism in preparing my mother Mary (Tomchin) Olynyk by capturing her essence. I would also like to thank Chris for going the extra mile during this most difficult time. His help and suggestions with preparing the video, the catering and all the other little details was a great help. The funeral day went very smoothly. I would also like to thank Jane for her assisance in matters pertaining to the paperwork that needed to be done afterwards. Many positive comments were made about the viewing area and the use of the kitchen was very helpful.
22:48 05 Oct 16
I'm glad that everyone's reviews are so positive given the circumstances, but unfortunately our experience was not a good one for several reasons. To begin with, they quoted us a price for everything but then when the final bill came in, it was about one thousand dollars more. Then, we asked them not to embalm the body and they told us that this was not possible to which my mother requested that they do so as minimally as possible, and she also asked them NOT to have the body exposed. They COMPLETELY ignored her requests, aggressively embalmed the body, altered his face to the point where he was not recognizable as well as exposing the body, everything they were asked not to do. Communication was horrible, when my mother spoke to the embalmer later, he claimed that he had no knowledge of these requests. Then they lost the picture that we provided and were expecting to get back, all things that made a very painful and sad event even worse.
01:51 30 Jul 16
très satisfaite très bon service quand tu appel ses un humain qui te parle pas une machine et dix milles pitons a peser avant d'avoir un service reçu mes 4 reliquaires a la date prévu et très bien protéger pour la livraison longue vie a votre entreprise merci pour le futur si j'ai besoin ses sur que je refait affaire avec vous .
22:34 22 Jun 16
The best in town hands down, they help and care. They did everything.
12:14 04 Jun 16
No one can ever prepare for the loss of a loved one. Even if it is expected, even if our dear one lived a full and good live, the emotional, psychological, mental and physical experience of loss is profound. Planning a funeral can be overwhelming. It is the last thing we do to honour our loved one, to send them off with a final tribute that reflects their unique presence, their style, their distinctive and irreplaceable contribution to family and friends and to the world, and to write the final chapter as we release them to the next stage – one where we hold, treasure and love them in our hearts rather than in our arms.I cannot express enough my deepest gratitude to the team at Kane Fetterly for having helped to make this last statement of love so gentle. Each and every person who was involved at all stages from gathering my mom when she passed away, to bringing her to her final resting place was sincere, respectful, sensitive and so very generous in compassion.A particular note of appreciation and admiration to Bridget Fetterly: Bridget has accompanied her parents since she was young in supporting grieving families, and now carries on the family name and business along with her husband. Surely she is doing this work because it is a calling, and because she has such great and genuine humanity, kindness, gentleness, and goodness.Bridget’s sensitivity to understanding a little about my Mom, our relationship, and the vision and tone I wanted for her funeral was extraordinary.She made suggestions, and had solutions that were attuned to my desires and wishes. She did not volunteer any advice, but was able to offer excellent guidance to every question. She was able to guide me in the selection of service providers such as caterers and other professionals that I needed to engage. Every detail was covered. The execution of every aspect was flawless. The outcome was perfect.I shall be forever indebted to Bridget for making this last gift to my Mother so seamless and ideal. This gave me great peace and closure and happiness, and helped off-set the loss of my Mother with a positive and tender note.I highly recommend the services of Kane Fetterly. On a practical note: I pre-planned a part of my Mother’s funeral, and updated decisions when the time arrived. I highly recommend thinking in advance of this option which makes everything so much easier and fluid when the time comes to finalize arrangements. It is not easy to concentrate during those days, and having some of the decisions pre-planned is an efficient and ideal place to start.Kudos, and profound and sincere thanks to Bridget and all the team at Kane Fetterly with all my heart. You are all a part of my Mother’s journey, and her final salute was better for your participation.Linda Stodola
23:20 24 Apr 16
My father passed away just over 1 month ago, and we held the funeral service for him at the Kane and Fetterly Funeral Home at that time. Its director, Ms. Bridget Fetterly, is a model of courteous and considerate professionalism. She took the time to answer my questions, and was readily available if more information and guidance were needed, much appreciated at a time when one is quite overwhelmed and grieving. She facilitated matters a great deal, accommodated cultural preferences, and I am very grateful to her and her staff at the funeral home for their demeanour and competence. The facilities are elegant, and the caterer recommended by Ms. Fetterly provided a lovely assortment of refreshments, with culturally-sensitive flavours, for the reception we chose to hold after the service. I am sure my father would have appreciated this final tribute to him, made possible by Kane & Fetterly, were he able to witness it.
17:11 19 Dec 15
Dear Mrs Fetterly,It has been a month since our mother passed away and time has flown since the ceremony took place at your funeral home on november 29 th 2015. I would have been very amiss to delay any longer in sending you this note.I cannot thank you enough for the kind and compassionate handling of the funeral arrangements and ceremony that took place in your home; each member of your staff that we dealt with, from beginning to end, acted most professionally and efficiently with much compassion and caring at a time when we needed it most. Their availability,discreet suggestions and initiatives helped us tremendously throughout the difficult moments and the necessities, such as contacting hospital and cemetery staff and clergy were all taken care of with discretion and efficiency. Their professionalism took a great load of our minds. Every detail was covered in a timely fashion and all occurred as we expected. I would especially like to commend the services of Christian Haentzler who spared no energy or detail to ensure everything met our expectations.I would like to add that to have your home all to ourselves made the funeral so much more personal. Many attended from afar thanks to your web broadcasting service. Such an exceptional service allowed many loved ones to be with us at such an important moment. I have also had a chance to look at the ceremony and am very pleased to be able to keep its precious recording. Such services added so much to sharing and remembering the passing of our loved one. Thank you again so much for your help, compassion and professionalism.Jean-Pierre Bergeron and Louise Tessier
21:57 19 Nov 15
My experience with Kane & Fetterly during a very trying time was excellent! I was flattered how Bridget Fetterly is knowledgeable, friendly, warm and very well-mannered. All the staff has a very professional appearance and attitude. Special thanks Martin. I couldn't have asked for anyone better to handle the arrangements for my father. It was amazing how quickly all details were put together and what a beautiful job the funeral home staff did. I would definitely recommend them to anyone in need of their services.Thank you.
16:43 06 May 15
Toute la famille se joint à moi pour vous remercier Monsieur Lefebvre et vous demander de faire parvenir nos plus sincères remerciement à l’ensemble de l'équipe de Kane Fetterly. Le déroulement de la journée s’est passé tel que nous l’avions souhaité. Les installations, la gentillesse, la compétence et la disponibilité du personnel en place, autant du côté du traiteur que Christian et Jane, font honneur au nom de Kane Fetterly et méritent toute notre appréciation. Dans notre tristesse et notre deuil, vous avez su apporter un réconfort et vous nous avez permis d’accueillir notre famille avec une générosité et une aisance au-dessus de ce que nous avions expérimenté dans d’autres installations funéraires. Nous ne pouvons trouver de mots qui peuvent exprimer notre reconnaissance pour nous avoir aider à passer à travers cette épreuve. Dès notre première rencontre avec vous, Monsieur Lefebvre, nous avons trouvé compassion et générosité de votre temps et nous savions que nous étions entre de bonnes mains. Nous n’avons eu que des commentaires positifs sur l’ensemble de la journée et nous souhaitons vous transmettre encore une fois tous nos remerciements les plus sincères.Merci beaucoup (Translated by Google) The whole family joins me in thanking you, Mr. Lefebvre and ask you to send our heartfelt thanks to all of Kane Fetterly team. The course of the day happened as we had hoped. The facilities, the friendliness, competence and availability of staff in place, as the side of the caterer Christian and Jane brought honor to the name of Kane Fetterly and deserve our appreciation. In our sorrow and our grief, you know provide comfort and have allowed us to accommodate our family with generosity and ease over what we had experienced in other funeral facilities. We can not find words that can express our gratitude for helping us get through this ordeal. From our first meeting with you, Mr. Lefebvre, we found compassion and generosity of your time and we knew we were in good hands. We have only had positive feedback about the whole day and we would still convey once our most sincere thanks. thank you very much
16:58 04 Mar 15
I recently helped organize a funeral for a very dear friend. He passed away suddenly leaving his wife, his family and friends in shock. Christian, Jane and Jean-Louis did everything they could to make the arrangements easier for the family. They took care of every detail and in this case, the family had a particular vision of what they wanted to take place. He was very important to the music community in Montreal. And even three musicians somehow turned into 28 by the day of the service, Christian didn't bat an eye, he simply started moving furniture around to accommodate. Their attention to detail brought tremendous comfort to the family and the hundreds of people who came to pay their last respects. They helped make the celebration of Patrick's life a tribute that will be remembered forever. Thank you.
17:12 03 Feb 15
L'équipe de Kane Fetterly rend honneur à leur mission - Un hommage unique pour une vie unique !Mon père est décédé en Floride et de l'instant où j'ai appelé le salon funéraire le 2 janvier au matin jusqu'à l'inhumation au cimetière ici à Montréal le 16 janvier dernier, tout s'est déroulé parfaitement. Ma famille et moi sommes très reconnaissants de l'accompagnement humain, personnalisé et discret que Kane Fetterly nous ont offerts. Grâce à eux, mon père repose en paix et notre deuil est d'autant moins pénible!MERCI!(Translated by Google)The team of Kane Fetterly honors their mission - A unique tribute to one life!My father died in Florida and from the moment I called the funeral home on January 2 in the morning until burial in the cemetery here in Montreal on January 16, everything went perfectly. My family and I are very grateful for the human support, personalized and discreet Kane Fetterly have offered us. Thanks to them, my father rest in peace and our grief is even less painful!THANK YOU!
Dan Peters I
19:30 28 Jan 15
My mother passed away in early January 2015 in Montreal. KF Funeral Home, and especially Chris and Martin have been extremely professional, paying attention to all the details, guiding us while being extremely curteous with helping and all arrangements regarding my mother funeral service in Montreal and repatriation to Romania.Despite numerous formalities and legalities associated with this event, thanks to Kane Fetterly our painful moments have been eased dramatically and on schedule.I cannot thank enough to you for your fantastic support, professional expertise, handling the legal and logistics hurdles, while showing empathy and true compassion.I'm strongly recommending Kane Fetterly to anyone needing their services, very professional, more than competitively priced and very competent.God bless you!Dan Petrescu,Ellicott City, Maryland, USA
04:55 30 Dec 14
We lost our daughter, suddenly, on Dec. 15, 2014. We had heard many good things about Kane & Fetterly, and decided to meet with them. My wife and I have no hesitation in expressing how sympathetic, yet professional, the crew are at Kane & Fetterly.They helped us through our most difficult time. Their attention to detail went beyond our expectations, and the services the staff provided were exemplary; in the manner in which they provided the special touch, in providing an endless supply of coffee and refreshments, in the way they opened their kitchen to us, and when we needed anything, whatsoever,the staff came through for us, no matter how small or large the request, without us having to compromise on anything.Losing someone close to you is never pleasant, but they gave us the comfort in knowing and feeling they cared. Rose and I can honestly say that Kane & Fetterly really made a difference!
13:31 25 Nov 14
My family and I would like to thank all the good people at Kane & Fetterly who took such good care of us during a very difficult period.Their professionalism and genuine heartfelt warmth confirmed to us that we had made the right choice in Kane & Fetterly for my Mother’s funeral arrangements.Again, thank you all for your kindness and compassion.Sincerely,Debra OrrMontreal, QC
01:26 16 Oct 13
I chose this funeral home after it was recommended by a good friend. The reception by Bridget Fetterly was professional and warm, very informative, giving me plenty of time to make decisions regarding the service, choosing the urn, flower arrangements, catering service etc.The obituary with photo was also arranged by Bridget, after-care service was offered and this was a big help for me. The service went without any problems, many people were impressed by the very private surrounding and elegant set-up. There is even a playroom for small children. I can recommend this funeral home warmly. Thank you Kane & Fetterly!Heinke Sommer and family
19:28 30 Sep 13
Words cannot express how pleased I have been with Kane & Fetterly Funeral Home since the death of my father in May of 1989, and my mother in February 1999. When my father passed away, it was Gary Fetterly, who treated my mother, my husband, and myself with such respect, and we felt relieved to know that we were in such good hands at that very sad time in our lives. When mother died in 1999, it was Bridget Fetterly, whom we met, and she was most attentive to my needs, and was very professional indeed. We had met some of her staff at that time, and they too, were so very helpful and respectful. Just last week, September 26th, 2013, I met with Bridget Fetterly and her staff again, for prearranged funeral plans for my husband and myself. I was most impressed by the fact that she and another member of her staff, namely Christian, remembered me from so many years ago. That in itself, shows how dedicated Ms. Fetterly and her employees are towards ensuring that whether it be a death, or a prearrangement, her clients are most important to her and to her employees. I left the Funeral Home that day, feeling so relieved that she helped me decide on a beautiful area in Cote des Neiges for our final resting place. Thank you so much to all involved. Gail Aspell-Sheehan
16:33 25 Sep 13
Last month my cousin had a viewing at Kane Fetterly. At 10:00 pm, which is the closing time, there were still a lot of people. Jane Blanchard who was the after-care counsellor didn't hurry us (the family) and the visitors to leave the funeral home. The time the viewing started, she came many times to ask what we need. She showed us the kitchen and where to get the things that we need. She was very attentive and very professional and very friendly. Few weeks ago, I went back to meet with Mary Pallett, the funeral's counsellor to discuss a pre-arrangement for my living mother. Like Jane, Mary is also very professional, very friendly and very attentive. Because of the outstanding service Kane Fetterly had rendered during my cousin's viewing, and the price which is far less expensive than any other funeral homes, I have chosen Kane to do business with. The staffs are undeniably so very friendly and the funeral home itself is family oriented. I highly recommend Kane Fetterly!