About Us

On call 24/7, 365 days a year, with caring, family-like support for its community.

What Makes Us Different

Family owned and operated since 1965

As owners, Bridget Fetterly and Paolo Bassi are present every day, working closely with the team.

Their hands-on involvement shapes the way Kane Fetterly care for families — with warmth, accountability, and a deep personal touch. We treat every family the way we’d want our own to be treated — with kindness, honesty, and respect.

One Person, Start to Finish

Each family is supported by a single dedicated counselor throughout the entire process.

This continuity provides comfort and creates a genuine connection that helps families feel understood and supported every step of the way.

What Makes Us Different

A Culture of Care

Our company culture reflects our owners’ values: respect, compassion, and a personal touch.

Since 1965, being part of Kane & Fetterly has meant continuing a tradition that puts families first and makes a real difference in their lives.

What Families Experience

What makes us different isn’t just the services we provide — it’s the way we provide them.

We work together with a strong spirit of collaboration. This teamwork allows us to provide consistent, compassionate care that families truly notice and appreciate.

“My father built this business by offering exceptional service on a very wholesome level,” explains Bridget Fetterly. “We continue this mission by guiding people through one of life’s most difficult times with the very best in expertise and loving hand-holding support.”

When our funeral counsellors help families to plan for a traditional or contemporary funeral service, families are free to choose only those services that are meaningful to them and within their financial means. You will never experience pressure.

- Bridget Fetterly

About OUR FUNERAL HOME

Meet Our Team

About us

Team Members

About OUR FUNERAL HOME

Team Members

Photo of Bridget Fetterly, president and director of operations at Kane Fetterly funeral home in Montreal

Bridget
Fetterly

President, director of operations

Joined the family
business in 1994. Third-generation funeral director.

Photo of Paolo Bassi, operations manager, marketing & IT coordinator at Kane Fetterly

Paolo
Bassi

Operations, Marketing & IT Coordinator

Joined the family
business in 1997.

Photo of Debbie Baldwin, administrator at Kane Fetterly funeral home in Montreal

Debbie
Baldwin

Administrator

Joined the family
business in 1997.

Photo of Christian Haentzler, funeral counselor and director at Kane Fetterly funeral home in Montreal

Christian
Haentzler

Funeral director, counselor

Joined the family
business in 1998.

Photo of Martin Gamache, thanatologist at Kane Fetterly Funeral Home in Montreal

Martin
Gamache

Thanatologist

Joined the family
business in 2000.

Photo of Jane Blanchard, aftercare counselor at Kane Fetterly funeral home in Montreal

Jane
Blanchard

Aftercare Counselor

Joined the family
business in 2006.

Photo of Mary Pallett, Pre-arrangements Counselor at Kane Fetterly Funeral Home in Montreal

Mary
Pallett

Pre-arrangements Counselor

Joined the family
business in 2010.

Photo of Giovanni Zappia, Funeral Director Assistant at Kane Fetterly Funeral Home in Montreal

Giovanni
Zappia

Funeral director assistant

Joined the family
business in 2014.

Photo of Brian O'connell, funeral director at Kane Fetterly Funeral Home in Montreal

Brian
O’Connell

Funeral director

Joined the family
business in 2022.

Photo of Shéna Bélanger, Funeral Director and Counselor at Kane Fetterly Funeral Home in Montreal

Shéna
Bélanger

Funeral director, counselor, thanatologist

Joined the family
business in 2023.

Photo of Jezabel Toussaint, Funeral Counselor at Kane Fetterly Funeral Home in Montreal

Jezabel
Toussaint

Funeral counselor

Joined the family
business in 2024.

Photo of Judith Bellavance, thanatologist at Kane Fetterly Funeral Home in Montreal

Judith
Bellavance

Thanatologist

Joined the family
business in 2025.

Photo of Sandra St-Hilaire, Funeral Counselor at Kane Fetterly Funeral Home in Montreal

Sandra
St-Hilaire

Funeral counselor

Joined the family
business in 2025.

“Being part of a family business means a lot to me. It’s the personal touch that makes our work more than just a job. Every day, we try to make things a little easier for families, and it’s meaningful because Kane Fetterly has always been built on compassion.”

- Paolo Bassi

Kane Fetterly

What Families Say

Based on 200 reviews
Csaba N.
We had a wonderful experience with Kane Fetterly. Jezabel was particularly attentive to all of our requests, some of which were complex audio visual wise because some members of the family could not attend in person. All the staff we interacted with were wonderful and I would highly recommend them.
Response from the owner:Thank you for sharing your experience. We’re glad Jezabel and the team were able to support your family’s needs. Your recommendation means a lot to us. Please reach out anytime if we can be of further help.
Sol B.
My family & I wants to express our sincerest appreciation to the exceptional service by Kane & Fetterly & it’s team,rendered to my late Mother Petra,especially to Shena Belanger.My dearest Shena,you comforted us in our most vulnerable moments ,your understanding,compassion,kindness,caring etc ,no enough words to describe you.You always went beyond.You’re a real asset to the company .Were very grateful to know you.
Response from the owner:Thank you so much for your heartfelt words. It was truly an honor for our team to serve your family and care for your late mother, Petra. We’re especially touched by your kind acknowledgment of Shena. Your appreciation means a great deal to all of us at Kane & Fetterly.
Victoria P.
Dear Shena Belanger @ Kane Fetterly Funeral Home:- We are in awe of your exceptional service and dedication to details in the crenation, service, & repatriation processes in the very recent & sad death of our sister!
Our deepest thank you is not enough but we want the whole world to know that you are not only outstanding in the service you give but truly appreciate the care, transparency, compassion & culturally appropriate attention to details , one of a kind service deluxe & unparalleled kindness! You have my full endorsement for anyone , especially my countrymen, all Filipinos, to avail of your "beyond grief"" service!

Thank you! Thank you!Thank you!

Victoria Pike & Family in NH
Malou Espinosa, New York
Marian Catalan , Dubai
Mariel, Lauren & Laurenz Catalan, Philippines
Antonino Rodney Adina, Philippines
Cheska, Celina & Francis Anthony Adina
Response from the owner:Thank you for your heartfelt words. It was an honour to assist you and your family during such a difficult time. We’re deeply touched. Please accept our sincere condolences once again on the loss of your sister.
Diane M.
The staff at Kane Fetterly were very pleasant to work with, in particular Jason Moore. He assisted us right from the beginning when we inquired about the details of my husband's uncle's funeral prearrangement of which we had zero details. Jason took the time to explain everything to us so when the day arrived we knew what to expect. We were very relieved to be able to continue the process with Jason as we had already established a rapport with him over the phone when we inquired about the prearranged funeral. His professionalism, knowledge and authenticity was greatly appreciated as he navigated us through the planning of the service. We are beyond satisfied with his service and would not hesitate to recommend him and Kane Fetterly.
dilelle R.
Je tiens à remercier chaleureusement toute l’équipe de Kane Fetterly pour leur accompagnement exemplaire. J’ai reçu un service à la fois professionnel, attentionné et humain, à chaque étape du processus. Leur disponibilité, leur écoute et leur efficacité ont vraiment fait une grande différence dans un moment délicat. Je recommande sans hésiter leurs services à toute personne à la recherche d’un soutien respectueux et fiable.
Response from the owner:Merci beaucoup pour votre beau message. Nous sommes touchés d’avoir pu vous accompagner dans un moment difficile. Votre confiance et votre recommandation signifient beaucoup pour nous.
250 F.
Toute l’équipe chez Kane & Fetterly est exceptionnelle.

Nous avons apprécié leurs parfaits accompagnements et services entourant les préarrangements et célébrations pour notre tante.

Leur lieu propre, modulaire, sobre, lumineux et technologiquement à point a permis d’entrevoir plusieurs possibilités pour la cérémonie et l’accueil familial.

L’administration et les suivis étaient efficaces et simples. Tous les documents administratifs ont été reçus dans des temps records ! 🙂 La communication fut excellente !

Les moments auprès de la dépouille bénéficiaient de la présence harmonieuse et calme de Brian. Les autres membres de l’équipe, Bridget, Jane, Christian et Mary, étaient professionnels et apaisants. Et nos demandes particulières ont été suivies à la lettre.

Ma famille et moi-même sommes très reconnaissants envers Kane & Fetterly.
Response from the owner:Merci pour vos mots chaleureux. Nous sommes ravis d’avoir pu vous accompagner et que notre équipe ait su vous offrir soutien et réconfort. Votre reconnaissance nous touche profondément. Toute l’équipe de Kane & Fetterly vous remercie de votre confiance.
Liliana D.
Thoughtful and heartfelt review for Kane & Fetterly:

I would like to extend my deepest gratitude to Kane & Fetterly for their exceptional service during an incredibly difficult time. From the very first interaction, their professionalism, compassion, and attention to detail were evident. They handled every aspect of my Mama’s cremation and ceremony with the utmost care and respect, ensuring that all of our wishes were honored.

A special thank you to Christian Haentzler, who went above and beyond his duties to make this process as smooth and comforting as possible. His empathy, kindness, and dedication were a source of solace for my family. Every detail was handled seamlessly, from the initial arrangements to the beautiful ceremony that truly honored my Mama’s memory.

The team at Kane & Fetterly exemplified excellence in all the key aspects one would hope for in such moments—compassion, organization, clear communication, and an unwavering commitment to honoring our loved one. Their care and expertise made all the difference, and I cannot thank them enough.

I wholeheartedly recommend Kane & Fetterly to anyone in need of funeral services. They are not only professionals but also genuinely caring people who provide a sense of peace during one of life’s most challenging times.

Thank you once again for everything.
Response from the owner:Thank you for your heartfelt words and for sharing your experience. It was truly an honor to support you and your family during such a difficult time. Christian will be touched to know how much his efforts meant to you.
Your kind recommendation means the world to us. We are very grateful.

Phil G.
Out heartfelt gratitude goes out to Kane & Fetterly and especially to Mr. Brian O'Connell, for the exceptional care and support you provided during the arrangements for our mother’s funeral. Brian's compassionate approach and ability to anticipate and respond to our needs exceeded all expectations. Your kindness and support brought immense comfort to our family during this difficult time. Brian and Kane & Fetterly made a challenging and painful process as smooth and stress-free as possible. Thank you.
Response from the owner:Thank you for your kind words. It was an honor for Brian and the Kane & Fetterly team to support you during this difficult time. We're grateful our care brought comfort to your family, and we’re always here if you need us.
lorraine H.
Words cannot express the level of compassion provided by Brian O'Connell with Kane & Fetterly. Telling our story would seem almost unbelievable. But our situation is a testament to his character and a reminder of the adage, "Your character is what you do when no one is watching."

We lost our aunt and uncle within two months of each other. Since I live out of the country, and there was no obvious next of kin paperwork available at the time, Brian took it upon himself to assist my uncle after his wife's passing, going so far as to bring him to the service and gather photos. He did not have to take this task upon himself, but he did.

When my uncle's broken heart reunited him with my aunt not even two months later, Brian heard of his passing and once again came forward to assist with a respectful burial, even believing there was a possibility of no family to assist.

Brian went above and beyond with the most incredible heart, ensuring every detail was what he believed was my uncle's wishes.

Once our family was located and informed, Brian kept me in contact and helped me arrange a proper funeral. He assisted me with everything from the significant details to the most minor ones, including recommending hotels and restaurants. Brian also arranged for us to have the service online for family overseas. He even took one of our guests home after the service.

If you ever worry about whether your loved ones are in good hands with Brian, and Kane & Fetterly, be assured they provide compassionate services honestly and respectfully.

Thank you, Brian. I am forever grateful.
Response from the owner:Thank you for your heartfelt and thoughtful review. Your words beautifully capture the compassion and dedication that the team at Kane & Fetterly strive to provide. We're deeply honored to have supported your family during such a difficult time and are grateful for your trust in us. Your kind words mean so much to us and reaffirm our commitment to serving with care and respect.
Richard M.
Outstanding service- I could not have been more pleased with the service provided by the Kane & Fetterly team after my mother, Lorraine, passed away last month. High quality, compassionate, first class care was provided every step of the way by this group of professionals. Their facilities are elegant, modern and pristine. No detail was overlooked. Family and friends were also impressed. Special thanks to Marie-Claude Mongrain (amazing!), Stephanie Pislis (truly gifted!), Brian, Giovanni, Jason and Jane. Bridget was there for our family throughout the process and was very visible- she is the best in the business and a caring person. Highly recommend.
Response from the owner:Thank you so much for your thoughtful review. We’re honored to have supported you and your family during this difficult time. Your appreciation for our team and facilities means so much, and we’re glad every detail met your expectations. Thank you for your recommendation!

Since 1965

The Beginnings

In 1965, Thomas Kane sold his funeral home to young entrepreneur, Gary Fetterly.

Gary brought with him not only a strong business sense but also a deep understanding of the funeral profession, having learned the trade from his father, Hugh, who owned two funeral homes in the Montreal area. 

Fully aware of the excellent reputation Kane had built over the years, Fetterly was committed to maintaining the same high standard of service for the community. Respecting that legacy, he simply added his own name to the business. Although Kane and Fetterly never worked together, the Kane Fetterly Funeral Home was born.

True to his promise, Fetterly quickly earned a reputation as one of Montreal’s most respected funeral directors, known for his dedication, compassion, and professionalism. After a long illness, he passed away, leaving behind a legacy of care that continues to define the funeral home today.

A Tradition of Care Since 1965

At Kane Fetterly, families experience genuine compassion and personal support — every step of the way.

Scroll to Top