Kane Fetterly Funeral Homes Montreal

Chris, at Kane and Fetterly has provided exceptional service to myself and my family at a very difficult time. He was very patient and kind. Chris, went above and beyond to help me with the repatriation of my aunt. Very highly recommended!

On behalf of our entire family, I can’t say enough good things about Kane and Fetterly. Our mother Patricia was born and raised in Montreal and recently passed away in the Toronto area. Our father had passed away 20 years ago and all of us children no longer live in Montreal (my father Ron’s funeral was also handled very well by Kane and Fetterly). I was quite concerned that organizing a funeral in Montreal from a different city would be difficult but how wrong I was given our actual experience with Kane and Fetterly. We did make pre-arrangements through Mary and this process went very smoothly. When our mother passed, the Kane and Fetterly team (Christian and Joelle) kicked in and everything went like clockwork, including the transfer of our mother from Toronto to Montreal. The entire funeral services and burial were handled very well by Christian and Joelle which minimized the stress to our family. At all times Mary, Christian and Joell communicated with us very well and always acted in a professional and competent manner. I would not hesitate to recommend Kane and Fetterly to all.

This review comes with a lot of unnecessary pain, that was caused by Kane and Fetterly funeral home.
They are use to the process of burials but those who do not work in this industry and who are morning, are not aware of the process. Our mother's funeral service had to be cut short and body was rushed out because the offices at the cemetery were closing. We had 30 mins to rush her body.
We were about 70 guest, some had their entire family with them. No one from my mother funeral had time to run to their cars and join us for the procession and my mother was laid to rest with only 3x family members. It was a traumatic event that I will never forget and pain I have had to endure for a long time.
After double checking the final bill, they offered a few services free of charge, the hearse being one of them as compensation. Our family would have been happier to have paid the complete bill then to have this traumatic memory over shadow our last moments with our dear mom.

I would like to thank Kane and Fetterly for their courtesy professionalism in our time sorrow. They took care of all our needs and more. Special thanks to Christian who helped us during our time of mourning.

We are so happy that we chose Kane & Fetterly services for my mom's funeral. The entire team was very professional, compassionate, kind and friendly. Thank you very much and a very special thank-you to Brian O'connell from the Chaput family!

Before my mom passed, she told me she wanted her remain to go back to the Philippines. 3 years ago, when her partner had passed, they went to Kane & Fetterly for the exact same request. I knew right away that I had to go there since they did all the arrangement.

I want to thank Brian for going above and beyond to get all the permit in order to get her back home. It took a month because of all covid clearances. Since it took that long, we were worried if her remains will be still presentable. To our relief she was and her friends & our family was able to say their last farewell. I want to thank Stephanie for that. She did an amazing job.

Thank you everyone at Kane & Fetterly.

Christian Haentzler and the team at Kane Fetterly were extraordinary in every respect: professional, compassionate, knowledgeable, efficient, resourceful, responsive and discrete. He, and the team, made the most difficult of circumstances far easier to manage -- and in a way that we neither expected to be so excellent nor could have wanted to do more.

I highly recommend the Kane Fetterly Funeral Home.
Brian O'Connell, the funeral home councillor made sure everything went smoothly without any stress. He was professional, patient, kind, soft spoken and sympathetic. All my requests were fulfilled without hesitation. He recommended a priest who presented an excellent service. In addition to that the ambiance of the home is very warm and inviting. The valet service was an added plus for all the attendees for my husband's funeral. I would definitely recommend the use of the Kane Fetterly Funeral Home and ask for Brian O'Connell.

Kane Fetterly were able to help us during one of the most difficult times of our lives. Marie - Claude is an amazing person. She helped us plan and make decisions all the while showing us so much empathy and caring. Her expertise was evident in every thing she did and we would have been lost without her.

My family was very pleased with the service we received. The staff were all very professional, responsive to our questions and concerns, and compassionate during a most difficult time.

When our mother passed away, the staff at Kane & Fetterly were caring, compassionate and supportive. The facility is lovely with a reception area that has plenty of space for family and friends to visit and view slides/pictures. Now if they could only do something about the small parking lot.

Patricia R and Heather S

Kane & Fetterly and specifically Chris Haentzler handled my father’s burial arrangements with the utmost reverence, compassion and respect. His meticulous, attention to detail and personal approach made the difference!
Would highly recommend.
Thank you.

(Translated by Google) Very nice funeral home. I had the chance to meet Mrs. Mongrain who I highly recommend. She answered all our questions and kept us informed throughout the process. Thanks to her we were able to resolve everything very quickly.

(Original)
Très beau salon funéraire.J’ai eu la chance de rencontrer madame Mongrain que je recommande fortement.Elle a répondu à tout nos questions et nous a tenue au courant tout le long du processus.grâce à elle nous avons pus réglées tous très rapidement.

My dearest wife Ginette Gauvin Akram is being taken care of- January 28,2024.
Marie- Claude is great help.

(Translated by Google) When my sister died this year, the Notre Dame Des Neiges cemetery recommended the KANE FETTERLY funeral home to us.
Despite our misfortune and our pain, I understood the reasons for this choice, the professionalism of all the courteous and attentive staff helped us to overcome this ordeal.
Additionally, they helped us by completing all the relevant documents with the authorities.
THANK YOU

(Original)
Lors du décès de ma sœur cette année, le cimetière Notre Dame Des Neiges nous a recommandé la maison funéraire KANE FETTERLY.
Malgré notre malheur et notre peine j’ai compris les raisons de ce choix, le professionnalisme de tout le personnel courtois et attentionné nous a aidé à surmonter cette épreuve.
En plus, ils nous ont aidés en complétant tous les documents pertinents auprès des autorités.
MERCI

With the recent passing of my mom,
The entire team at Kane Fetterly was immaculate in their capacity to provide the care, support and personalized attention.
Brian O'Connell, funeral Counselor, was compassionate and calm and his energy was simply wonderful. The amount of patience, professionalism, warmth, kindness, and care we received from them when planning my mother's funeral was above and beyond.He was informative, thorough and sent very detailed follow-up email with a full breakdown of the quotes and attached documentation. He was able to answer all the questions/request promptly and efficiently,that we had.
He was able to draft up a contract and walk us through all the details and we felt very comfortable Our experience there was also wonderful. He helped transform the process of planning a funeral into a special experience. The room was bright and simple, yet well-adorned and elegant. My mother looked beautiful in her casket, thanks to Stephanie Pislis, the thanatologist as we said our goodbyes to her one last time. From beginning to end, made the entire process smooth and simple which helped to alleviate the stress during a hard time of grieving/mourning. Thank you Kane Fetterly — we are very grateful.

- Jewel Alleyne & family

Had a very rough year in that my mother passed at the end of April and my father pass early September. The expertise, professionalism, and compassion of Marie-Claude and the team at Kane & Fetterly helped me though this most difficult period in my life.

I really wanted to leave a review since the day of the funeral. I lost my father on CNY and K&F were not only expertly professional in our dealings with them and giving us all the options available and took care of a lot of the paperwork and arrangements. We opted for a non-religious celebration of life and the whole thing was organised two days after and performed 5 days after. It was a huge relief and thoroughly healing experience at this obviously anxious and critical time. I want to thank the whole staff for their great help and professionalism.

What can I say about the services and care that Kane and Fetterly offered my family and I. Their services and care was top notch. I don’t know about anywhere else but with this company the clients are treated like a family. Christian Haentzler was very professional and friendly, he always made himself available whenever he was needed. Their logo should read “Kane and Fetterly we are here for you and your love ones.”

(Translated by Google) We are very happy to have chosen the services of Kane & Fetterly for our mother's funeral. From the first phone call, we knew we were in the right place.

The entire team including Christian and Jenn were kind, patient, compassionate and treated us like friends.

They were always quick to respond and never put pressure on us to make decisions quickly.

Thank you for making this sad event much easier to deal with.

(Original)
Nous sommes très heureux d'avoir choisi les services de Kane & Fetterly pour les funérailles de notre mère. Dès le premier coup de fil, nous savions que nous étions au bon endroit.

Toute l'équipe dont Christian et Jenn ont été gentils, patients, compatissants et nous ont traités comme des amis.

Ils ont toujours été prompts à réagir et ne nous ont jamais mis de la pression pour que nous prenions des décisions rapidement.

Merci d’avoir rendu ce triste événement beaucoup plus facile à gérer.

Truly heart felt service. Being with Kane and Fetterly during the worse time in my life, made all the difference is the world. Don’t know how I could have made it through without them. Exceptional team. Thank you!

(Translated by Google) Kane Fetterly Funeral Home, was referred to us. There is no doubt the staff is very courteous, professional and patient. Mr. Christian Haentzler helped us a lot with the documents and sending the ballot box to Germany. Very easy to communicate with and he gave us good service during the whole process.

(Original)
Le salon Funéraire Kane Fetterly, nous a été référé. Il y aucun doute le personnel est très courtois, professionel et patient. M. Christian Haentzler, nous a beaucoup aider avec les documents et l'envoi de l'urne à Allemagne. Très facile à communiquer avec lui et il nous à donner un bon service pendant dans tout le processus.

Thank God we chose the Kane & Fetterly funeral home, they treats us like family ,they were there for every question I had to ask .They helped me with all the arrangements, they call me all the time to check upon the family and our mental health. I want to give a special thanks to Christian Haentzler and Joelle Lavoie-Picard for the comfort they gave us. This is our first time with a funeral home in Canada and we were comfortable with them . Even Jamaica funeral home was so pleased with there embalming and dressing of my mom.

One of the hardest things in life is to lose a loved one and then having to arrange a funeral can be very overwhelming. During such a difficult time, my Uncle and I would like to thank Kane and Fetterly, especially Mary, who we can't thank enough for her guidance, compassion and professionalism. Between phone calls and emails, Mary always went above and beyond, making sure we were comfortable with every detail. The day of the funeral, Christian handled everything with such professionalism and kindness. He made sure everything went smoothly and we are forever grateful for everything!

I lost my beloved father on March of 2023, Kane and Fetterly team provided comfort and understanding of the worst time of me and my family's lives. The viewing service they provided for my father was beautiful and I cannot thank you enough.

To Ms. Marie-Claude from Kane Fetterly, I wish I could give you 10 stars if there is in Google review. I can not thank you enough for all you and Kane Fetterly have done during our difficult time! You passion, kind and care we received from you was above and far beyond.

The day when I lost my be loved father, beside the sorrow, emotional and anxious, my brain was totally empty. My father was passed way on Friday, then followed by two days weekend. With the tears, I started to search online for funeral home with many many choices of the funeral homes (my father's neighbor also referred me two others funeral homes). But after we met with you, we are follow in love with your professional introduction. We was very sure that Kane Fetterly is the place for my father. This is the home to say goodbye to my father...

Ms. Marie-Claude, on the date we signed the contract, you told me that you had already picked up my father from CHUM, you will see my father after our meeting, do you know what a big relief to us? My father is coming to home, a warm home with very kind and care staff around! Then when I asked you if you can say hello to my father for me, you said that I can write a note to my father if I want, you said that you will hand it over to my father, and put note in his hand. From that moment, I knew we did found a very comfort home for my father. There are too many examples to list...... Your healed our broken hearts! Thank you so much!

My whole family are very pleased with my father's farewell ceremony! It was very quiet and comfortable place. You and staff including Ms. JOËLLE LAVOIE-PICARD are around us, support us, come to us whenever we need. It went so well.

All of my father's 4 grandchildren came back (grandson from Paris and grand daughters from San Francisco) were all here. WHOLE Family reunion with my father, had very nice time together, we were all around my father, say goodbye to my father, send my father to a beautiful heaven!

Again, thank you so very much! It has been a very nice experience even we are so sad for lost our dear father.

Exceptional service by Christian Haentzler at the funeral home. His compassion, assistance and attention to detail during my mother's recent passing were truly comforting. What amazed me as well was his remarkable memory--he recalled details from settling my father's death over 15 years ago. This level of personal connection sets him apart, making the entire experience profoundly meaningful. I highly recommend the services of Kane Fetterly.

Kane Fetterly was so helpful during our time of grief. It was professional, easy, and they helped us with everything we needed to do.

My family and I are very thankful for all the staffs that made this hard time easier.

I highly recommend Kane & Fetterly. I had only a couple of days to manage the many aspects of the loss of my mother, including the funeral arrangements. Christian Haentzler personally hand-held me through the funeral and government process, and other arrangements, at a time when I was deeply grieving, exhausted, and at a loss for how best to proceed. Christian went above and beyond what one would expect in services from a funeral home. He has a terrific personal touch, is considerate, attentive, and experienced; moreover, he made me feel like I was his priority. Likewise, the other members of the Kane & Fetterly team with whom I interacted were first class. Everything was very professional - combined with compassion, patience, and a genuine desire to help and make things as as easy and smooth as possible. Thank you Christian and Kane & Fetterly! R. Pande

I would like to thank the team at Kane and Fetterly for the respectful, professional care our family received at the time of need. Christian Haentzler , funeral director, went out of the way to help us with last minute arrangements that were really unaccepted. Jane Blanchard, provided valuable advise and aftercare support with all the documents and paperwork.

(Translated by Google) Very good service – efficient, no waiting and Mr. Christian was most attentive.

(Original)
Très bon service – efficace , pas d’attente et M.Christian était des plus attentionné.

Kane & Fetterly arranged for the cremation and wake after my mother's passing, and I am quite grateful for their services, with a special thank you to Christian Haentzler.

We were warmly received and guided through with this difficult time with compansion and warmth. I especially appreciated Christian in all his help and suggestions from arranging appropiated music to the superb minister who lead the service- Arlen John Bonnar. I wouldn't go anywhere else. The location is clean, comforting and organized.

Caring and professional.

Our family is so pleased with the services of Kane and Fetterly. For 2 generations we have trusted and relied on the caring and compassionate services of Kane and Fetterly. Thank you to Marie Claude Mongrain for your professional touches and family support. It was such a beautiful send off for our Mother.

We used the services of Kane and Fetterly funeral home after our mother died. Everyone was so kind, gentle, and caring during a very sad time in our lives. They truly listened to the little details we wanted to help express our love to our mum. We had the pleasure of working with Marie-Claude Mongrain, and she guided us in every step - never rushing us, even though there were time constraints. She treated us with compassion and understanding, while treating our mother with respect and dignity.

Marie-Claude at Kane and Fetterly was exceptional. Professional, thoughtful, efficient and most importantly kind. Her attention to every detail was most appreciated. She ensured that the process was smooth and simplified. I cannot say enough to thank her.

Christian Haentzler is a fantastic member of the Kane & Fetterly funeral home complement--I would recommend asking him for him by name, when your loved one has passed. Decent, interested, and not trying to sell you things that you don't want, Christian is a gem, and a credit to the Kane & Fetterly establishment (which, as a whole, manages all arrangements admirably). He listens, he responds, and is, when everything seems particularly bleak, a lovely man, who makes even the saddest prospects seem manageable. I still have to return a Maupassant novel he lent me. Thank you Christian!

The most welcoming, helpful, compassionate and accommodating staff we’ve ever encountered in our lowest point. From the day we booked
for an appointment til the day of cremation. They made us feel we were not alone, feel at ease and they will take care of us. We are grateful for the superb services that they have provided. All requisitions were delivered in an excellent way. Thank you most especially to Shéna and Jane. We will always remember your kind hearts along with other staff.

The team at Kane and Fetterly were compassionate, professional and caring. My experience, in dealing with the funeral home was stress free at a very trying time.
Christian, took care of everything. I’m truly grateful to him for being there to assist. Thank you Christian I really appreciate you. You are a knowledgable and compassionate, professional.
I would definitely recommend the team at Kane Fetterly for funeral services.

I would highly recommend Kane Fetterly to anyone. They are very pleasant to work with and make sure you get the service that best suits your budget. I was treated with kindness, patience and respect which I appreciate greatly even now.

I wish our family could give Kane Fetterly 10 stars if possible. The amount of thoughtfulness, compassion, patience, professionalism, warmth, kindness, and care we received from them when planning my grandfather’s funeral was above and beyond. A special shout out to Marie-Claude and the staff for treating my family and grandfather as if their own. She helped transform the nebulous / daunting process of planning a funeral into a special experience. From all the empathy, responsiveness, and professionalism during the planning process, to the serenity and peace we felt the day of, we knew that our grandfather was being honored & memorialized with the utmost respect, love, and tenderness. I 100% recommend Kane Fetterly to any family who lost a loved one and is looking for a kind helping hand to guide them through the next steps. Thank you Kane Fetterly for everything — we are very grateful.

In the midst of the profound shock and sorrow following the sudden loss of my only sibling, I discovered a source of immense comfort at Kane & Fetterly Funeral Home, under the compassionate guidance of Director Marie-Claude Mongrain. Her unwavering support and compassion were truly invaluable. She patiently walked us through every detail of the service, creating an environment at the funeral home that was both serene and comforting. These considerations greatly contributed to honoring the memory of our departed loved one.

The genuine compassion displayed by the entire staff, and particularly by Director Marie-Claude Mongrain, left an indelible mark on my parents. Their thoughtful arrangements allowed for a natural and heartfelt farewell, which brought solace to my mother, who had only learned of the tragedy that morning. Additionally, their understanding of the Sikh religious customs and rituals was deeply appreciated.

We are also grateful for the extra efforts and gestures of kindness extended to us during this difficult time.

Thank you, Director Marie-Claude Mongrain, for your unwavering support.

I rarely write reviews, but feel I must. My husband is gravely ill and wants me to find a funeral home to include on his paperwork. I phoned the sister company of Kane Fetterly, Alavida, last week and spoke with Joelle. She told me she is a funeral director for both Kane Fetterly and Alavida. She answered my questions. I was confused by info so asked the same thing a few times. She repeated herself a few times. I cried. Then, at the end of the conversation, after I’d thanked her for her time and patience she said, “OK, call me when he’s dead.” I said “OK, thank you!” hung up, and then realized what she’d said. I did not mishear.

I told my husband and, because he sometimes has a dark sense of humour, he thought it was funny. However, it upsets me to know that such callous people are hired to deal with clients who are in deeply upsetting situations. I could never trust you to take good care of my loved one after he is gone.

The staff has been amazing in helping organize and handle a very difficult and emotional situation, both with cremation and with all the subsequent help and support, including purely logistical ones. I'm sad there was a need but happy to have used their services.

Brian was perfect! Everyone was responsive and kind. They perfectly understood everything we were going through and accommodated our every request. I am very grateful for how the funeral of my Grandfather was organized.

I had originally gone to another funeral home and they were simply nowhere near the level of service that they provided. So I ultimately chose this funeral home after consulting with Brian.

During a difficult time of mourning, this funeral home eases a lot of the burden that comes with organizing a funeral.

Everything was done with perfection and I am glad to have chosen them.

Such a warm, helpful and welcoming team, I deeply appreciate every single of the staff members and the procedures they take. They are so thoughtful, and sweet.
Special thanks to joëlle, you are like an angel!
Kind regards to the team❤️

Marie-Claude was very caring, kind and professional. She helped and guided our family for our mother at a very difficult time for us. She brought comfort during this time of sorrow. We highly recommend Kane Fetterly funeral home and thank you again Marie-Claude.