If your loved one is in a hospital or nursing home
Contact us as soon as possible. Call us at (514) 481-5301 (24h service)
We will contact the institution to transfer your loved one to the funeral home.
We will give you an appointment with a funeral director, according to your convenience, for the funeral arrangements
If your loved one is at home
Call 911. Be sure to mention the 911 operator that the death was expected. This will avoid unnecessary sirens at their arrival.
Urgences- Santé (Québec) will come and sign an Attestation of Death.
Once the attestation is completed, call us at (514) 481-5301 (24h service) and we will organize the transfer to our funeral home as soon as possible. You can expect a maximum delay of about an hour and a half before we arrive at your home from the time we receive your call.
We will also give you an appointment with a funeral director, according to your convenience, for the funeral arrangements.
Information needed when you meet with a funeral counselor
Social insurance number
Social insurance number of deceased
Health care number
Date and place of birth
Name of parents (maiden name for the mother)
If the deceased was still married, the same information for the spouse is needed as well as the place of marriage and date of marriage
A recent picture
Clothes : Pants/skirt or dress, underwear, socks, shirt, jacket, etc. Long sleeves are suggested and avoid low necklines.
Call for more information or to set up an appointment and meet with one of our counselors